🔒 Privacy Policy
At Digisoft Packs (Pvt) Ltd., your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website www.digisoftpacks.com.
By accessing or purchasing from our Website, you agree to this Privacy Policy.
1. 📝 Information We Collect
When you place an order on our Website, we may collect the following information:
Name
Email Address
Billing Address
Payment Information (processed securely through PayPal)
We do not collect unnecessary personal data or track you without consent.
2. 🎯 How We Use Your Information
We use your personal data only for the following purposes:
To process and deliver your digital order.
To provide customer support during business hours.
To verify payments and issue refunds (if applicable).
To maintain transaction records for legal and accounting purposes.
We do not send newsletters, promotions, or marketing emails.
3. 💳 Payment Security
All payments are handled through PayPal’s secure gateway.
We do not store or have direct access to your credit/debit card details.
4. 📦 Delivery of Products
After purchase, customers receive an instant download PDF link.
Manual email access (if required) is sent within 1–3 hours.
Your contact details are used only to ensure successful delivery.
5. 🛡️ Data Protection
We take all reasonable measures to safeguard your data, including:
Secure SSL encryption on our Website.
Restricted access to customer information.
No sharing of your personal data with unauthorized third parties.
6. 🚫 Data Sharing & Third Parties
We do not sell, rent, or share your personal data with advertisers or external companies.
The only third-party service provider involved is PayPal for secure payment processing.
7. 🍪 Cookies Policy
Our Website does not use cookies to track or collect your browsing activity.
You can freely browse our site without cookie concerns.
8. 👶 Children’s Privacy
Our Website is safe for all age groups.
We do not knowingly collect any personal data from children under 13.
9. 📌 Your Rights
As a customer, you have the right to:
Request access to the personal data we hold about you.
Request corrections or updates to your data.
Request deletion of your data after order completion (subject to legal requirements).
10. 📞 Contact Us
If you have questions regarding this Privacy Policy:
📧 Email: digisoftpacks@gmail.com
📞 Phone / WhatsApp: +94742135171
📍 Address: No.46, Main Road, Colombo 7, Sri Lanka. 00700
11. ⚖️ Governing Law
This Disclaimer / Legal Notice shall be governed by and construed in accordance with the laws of Sri Lanka.
Last Update : October 2025